Jen Nelson
About Jen Nelson
Jen Nelson serves as the Director of Product Technical Enablement at Copado, bringing extensive experience in advanced solutioning and data migration across various industries. She has held multiple roles in product education, solutions architecture, and program management throughout her career.
Current Role at Copado
Jen Nelson currently serves as the Director of Product Technical Enablement at Copado, a position she has held since 2022. In this role, she focuses on enhancing product knowledge and technical capabilities within the organization. Her responsibilities include overseeing the development of training programs and resources that empower teams to effectively utilize Copado's solutions.
Previous Experience at Copado
Prior to her current role, Jen Nelson worked at Copado as a Senior Solution Consultant from 2019 to 2021 and as the Director of the Program Management Office for a brief period in 2021. During her tenure, she contributed to various initiatives aimed at improving product delivery and customer satisfaction.
Professional Background
Jen Nelson has a diverse professional background, having worked in various capacities across multiple organizations. She held roles such as Solutions Architect at Cloud for Good and Senior Trainer/Customer Support Manager at CareCentric. Her experience spans industries including fiduciary technology, healthcare technology, and faith-based organizations.
Education and Expertise
Jen Nelson studied at the University of Illinois Urbana-Champaign from 1991 to 1995, where she developed foundational knowledge that supports her extensive career. She possesses expertise in advanced solutioning, complex data migration, and multi-source integrations, which are critical in her current and previous roles.
Achievements in Technical Enablement
Throughout her career, Jen Nelson has demonstrated a strong ability to implement advanced features such as complex SLA entitlements and bi-directional email solutions. Her focus on optimizing analytics through advanced denormalization of data has been a key aspect of her work, contributing to improved operational efficiencies.