Maryan D.
About Maryan D.
Maryan D. is a Strategic Customer Success Manager with extensive experience in customer success roles across various companies, including Copado and Canonical. She actively contributes to the Somalis in Tech community by organizing events that promote networking and professional development.
Current Role at Copado
Maryan D. serves as the Strategic Customer Success Manager at Copado, a position she has held since 2024. In this role, she focuses on enhancing customer satisfaction and ensuring successful adoption of Copado's solutions. Her responsibilities include developing strategies to improve customer engagement and retention, as well as providing insights to optimize the customer experience.
Previous Experience at Canonical
Maryan D. has a notable history with Canonical, where she worked in various capacities. She served as an Enterprise Development Representative for five months in 2018 and later transitioned to the role of Customer Success Manager from 2019 to 2020 for 11 months. Additionally, she held the position of EMEA Enterprise Development Lead from 2018 to 2019 for 10 months, contributing to the company's growth in the enterprise sector.
Experience at Pusher
Maryan D. worked as a Customer Success Manager at Pusher from 2020 to 2021. During her one-year tenure, she focused on enhancing customer relationships and ensuring that clients effectively utilized Pusher's services. Her role involved addressing customer needs and facilitating successful product implementation.
Education and Expertise
Maryan D. studied at the University of Brighton, where she earned a degree in Business with Economics. Her educational background, combined with her expertise in Cloud, DevOps, and APIs, equips her with the skills necessary to drive customer success in the IT industry. This knowledge allows her to effectively support clients in navigating complex technological environments.
Involvement with Somalis in Tech
Since 2022, Maryan D. has been actively involved with Somalis in Tech as an Event Coordinator. In this role, she organizes events that promote networking and professional development within the community. Her contributions help individuals connect and grow in their careers, particularly in the tech sector.