Philip Cromack

Manager, Customer Success @ Copado

About Philip Cromack

Philip Cromack serves as the Manager of Customer Success at Copado, where he has worked since 2023. He has a background in business development and a strong interest in American history, complemented by a passion for outdoor activities and cooking.

Work at Copado

Philip Cromack currently serves as the Manager of Customer Success at Copado, a position he has held since 2023. His role is based in Chicago, Illinois, and he operates remotely. Prior to this, he worked as a Customer Success Manager at Copado from 2020 to 2021 and as Team Lead for Customer Success Managers from 2021 to 2023. His experience at Copado reflects his commitment to enhancing customer experiences and driving success for clients.

Education and Expertise

Philip Cromack earned a Bachelor's Degree from Kalamazoo College, where he studied Business and History. He also participated in a Spanish Immersion Program at Universidad Nebrija. His educational background supports his professional roles in business development and customer success, emphasizing his analytical and communication skills.

Background

Philip Cromack has a diverse professional background that includes significant roles in business development and customer success. He worked at Salesforce in various capacities, including Enterprise Business Development and Sales Development Representative, from 2016 to 2019. He also held a position as a Business Development Executive at Gartner for Marketing Leaders from 2019 to 2020. His early career included roles in sports organizations, such as Account Executive at Atlanta Silverbacks and Merchandise Intern at San Antonio Scorpions FC.

Achievements

Throughout his career, Philip Cromack has demonstrated a passion for problem-solving and continual learning. His work at Copado and previous roles at Salesforce and Gartner highlight his ability to adapt and thrive in customer-focused environments. His involvement in various organizations showcases his commitment to professional growth and customer satisfaction.

Personal Interests

Philip Cromack enjoys outdoor activities, including hiking, camping, and mountaineering, reflecting his love for adventure. He has a strong interest in American History, which complements his academic background. Additionally, he has culinary interests and enjoys cooking. His support for soccer teams Arsenal and Atlanta United indicates a diverse interest in both international and local sports.

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