Sonal Agarwal
About Sonal Agarwal
Sonal Agarwal is a Delivery Manager at Copado, where she drives the long-term vision for community features. With over 14 years of experience in the Salesforce domain, she has held various roles including Senior Business Analyst and Principal Business Analyst.
Work at Copado
Sonal Agarwal currently serves as a Delivery Manager at Copado, a position she has held since 2023. In this role, she is responsible for driving the long-term vision for Copado Community features. Prior to this, she worked as a Senior Business Analyst at Copado from 2022 to 2023. Her experience at Copado has allowed her to develop skills in translating client requirements into product specifications and custom solutions.
Education and Expertise
Sonal Agarwal completed her Bachelor of Technology (B.Tech.) in Information Technology at Ajay Kumar Garg Engineering College from 2005 to 2009. She also attended St. Aloysious School, where she completed her secondary education from 1990 to 2005. With over 14 years of experience in the Salesforce domain, she has developed expertise in using tools such as JIRA, Confluence, Airtable, Quip, and Lucid Charts.
Background
Before joining Copado, Sonal Agarwal worked in various roles that contributed to her professional development. She was a System Engineer at Infosys from 2009 to 2011 and later served as a Business Analyst at Appirio from 2013 to 2018. She also held the position of Senior Business Analyst at Metacube Software Pvt Ltd from 2019 to 2021. Her career has been marked by a focus on agile-based product development and process improvements.
Achievements
Sonal Agarwal has a strong track record of mentoring teams and adapting to rapid technological changes. Her role as a Delivery Manager at Copado involves employing process improvements and fostering a progressive working environment. She has demonstrated her ability to drive long-term visions for community features, showcasing her leadership and strategic planning skills.