Iryna Cope Cart

Customer Support Specialist @ CopeCart

About Iryna Cope Cart

Iryna Cope Cart is a Customer Support Specialist at CopeCart GmbH in Berlin, Germany, with a background in intercultural communication and translation. She has previous experience as a tutor and volunteer in educational projects in Germany.

Work at CopeCart

Iryna currently serves as a Customer Support Specialist at CopeCart GmbH, a position she has held since 2020. In this role, she is responsible for assisting customers with inquiries and providing support to enhance their experience with the company's services. Her experience in customer support contributes to the overall efficiency and satisfaction of clients utilizing CopeCart's offerings.

Previous Experience in Education

Iryna worked as a Tutor for the Internationale Sommer-Universität Bamberg in 2018. This position lasted for one month and took place in the Bamberg Area, Germany. Her role involved supporting international students during their summer studies, which helped her develop skills in communication and intercultural interaction.

Involvement with DAAD

From 2018 to 2019, Iryna was an Ehrenamtlicher Mitarbeiter at the DAAD German Academic Exchange Service, participating in the project 'Europa macht Schule'. This role lasted for eight months and was also based in the Bamberg Area, Germany. Her involvement in this project focused on promoting educational exchanges and fostering understanding among students from different backgrounds.

Education and Expertise

Iryna earned her Master's degree in Interkulturelle Kommunikation und Translationswissenschaft from Ivan Franko National University of Lviv. Her studies spanned from 2010 to 2015, equipping her with knowledge and skills in intercultural communication and translation, which are applicable in her current and previous roles.

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