Tom Hewitt
About Tom Hewitt
Tom Hewitt is a Customer Success Manager at Copia, where he focuses on reducing food waste for businesses. He has a diverse background in customer success and marketing, having previously held positions at CCH® Tagetik, BioCatch, and Reed Exhibitions.
Work at Copia
Tom Hewitt serves as the Customer Success Manager at Copia, a role he has held since 2022. He operates remotely from St. Petersburg, Florida. In this position, he focuses on managing customer success initiatives and utilizes Copia's technology to assist businesses, such as restaurants and hotels, in reducing food waste. His efforts are directed towards understanding overproduction trends, which helps in optimizing food usage and ensuring that excess food is redirected to feed those in need.
Previous Experience at CCH Tagetik
Before joining Copia, Tom Hewitt worked at CCH® Tagetik as the Manager of Customer Success for North America from 2016 to 2021. During his five-year tenure in Stamford, Connecticut, he was responsible for driving customer success strategies and enhancing client relationships within the organization.
Background in Customer Success and Marketing
Tom Hewitt has a diverse background that spans tech startups, established companies, and innovative ventures. His career has primarily focused on driving customer success and marketing initiatives. Prior to his role at CCH Tagetik, he worked as an Account Executive at Reed Exhibitions from 2014 to 2016, where he developed skills in client management and sales.
Education and Expertise
Tom Hewitt earned a Bachelor of Science degree in Marketing from the University of Connecticut, where he studied from 2008 to 2012. His educational background has provided him with a solid foundation in marketing principles, which he has applied throughout his career in various roles, including his time as a Productions Manager at the University of Connecticut.
Career Progression
Tom's career includes various positions that have contributed to his expertise in customer success and management. He worked as a District Manager at ADP from 2012 to 2014 and as a Senior Customer and Partner Marketing Manager at BioCatch for nine months in 2021-2022. Additionally, he has experience as a First Mate at King Lobsters from 2006 to 2012, showcasing his diverse skill set across different industries.