Dasha I.
About Dasha I.
Dasha I. is an Onboarding and Implementation Specialist at Copper, where she has worked since 2022 in Vancouver, British Columbia. She has a background in technical support and business development, having previously held roles at Grammarly and Veeam Software.
Work at Copper
Dasha I. has been employed at Copper as an Onboarding and Implementation Specialist since 2022. In this role, she delivers structured consultation and training on Copper's system capabilities, ensuring alignment with unique customer requirements. Dasha spearheaded a new onboarding flow that provides consolidated onboarding services tailored to customer needs. She has consistently achieved results against key productivity metrics and quality targets during her tenure.
Previous Experience at Grammarly
Before joining Copper, Dasha worked at Grammarly as a Technical Product Support Specialist from 2020 to 2022. In this position, she provided technical support and assistance to users, helping them navigate the features and functionalities of Grammarly's products. Her experience at Grammarly contributed to her expertise in customer support and technical consultation.
Career at Veeam Software
Dasha I. has an extensive background at Veeam Software, where she held multiple roles. She served as a Business Development Representative from 2013 to 2014 and later as a Channel Sales Account Manager from 2015 to 2020. Additionally, she worked as an Inside Channel Associate for a brief period in 2015. Her roles involved engaging with partners and customers, contributing to sales strategies, and supporting channel development.
Education and Expertise
Dasha earned her Bachelor's degree in International Relations and Affairs from Bryansk State University, where she studied from 2008 to 2012. This educational background provided her with a foundation in global relations and communication, which she applies in her professional roles, particularly in customer engagement and support.