Gabriel Magloire
About Gabriel Magloire
Gabriel Magloire is an Activation Specialist with over a decade of experience in customer and technical support. He has a background in 3D animation and modeling, and has worked in various roles across multiple companies, demonstrating proficiency in delivering customer experiences and collaborating with teams.
Current Role at Copper
Gabriel Magloire currently serves as an Activation Specialist at Copper, a position he has held since 2024. In this role, he focuses on enhancing customer engagement and ensuring a smooth onboarding process for new users. His responsibilities include collaborating with various teams to optimize workflows and improve customer experiences.
Previous Experience at Copper
Prior to his current role, Gabriel worked as a Product Specialist at Copper from 2023 to 2024. During this time, he contributed to product development and customer support initiatives, leveraging his technical skills to assist clients in utilizing the company's offerings effectively.
Education and Expertise
Gabriel studied at Cegep Bois de Boulogne, where he completed a two-year program in 3D animation and modeling, earning the title of 3D Generalist. He also pursued further studies in 3D modeling and special effects, achieving an AEC. His educational background equips him with a strong foundation in technical skills relevant to his roles.
Customer Support Experience
With over a decade of experience in customer and technical support, Gabriel has held various positions that highlight his expertise in delivering exceptional customer service. His previous roles include Inside Sales Representative at EBlock, Customer Service Specialist at TrackTik, and Support Specialist/Sales at TradeRev. He has consistently demonstrated his ability to thrive in fast-paced environments and collaborate with cross-functional teams.
Technical Skills and Multilingual Proficiency
Gabriel possesses technical expertise and is proficient in multiple languages, which enhances his capability to provide superior support to a diverse customer base. His background in technical support roles, including positions at TELUS and Fido, showcases his ability to address complex customer inquiries effectively.