Ricardo Rodrigues
About Ricardo Rodrigues
Ricardo Rodrigues is an IT Manager with extensive experience in technical support, systems administration, and cybersecurity. He has worked in various roles across multiple organizations, demonstrating advanced skills in both Apple and Microsoft systems, as well as expertise in Citrix environments and storage center administration.
Work at Copper
Ricardo Rodrigues has been serving as the IT Manager at Copper since 2020. In this role, he oversees various IT operations and ensures the efficient functioning of technology systems within the organization. His responsibilities include managing IT infrastructure, implementing technology solutions, and supporting staff with their technical needs. His tenure at Copper has allowed him to leverage his extensive experience in IT management and support.
Previous Experience in IT Support
Before joining Copper, Ricardo Rodrigues accumulated significant experience in IT support roles. He worked at Kelly Services as a Technical Support Analyst from 2004 to 2008, where he provided technical assistance and resolved issues for clients. He then transitioned to Crescent School, where he held multiple positions, including Systems Support Analyst from 2012 to 2019, Technical Specialist from 2010 to 2012, and Network Administrator from 2019 to 2020. His diverse roles at Crescent School contributed to his comprehensive understanding of IT systems.
Education and Expertise
Ricardo Rodrigues studied Computer Systems Networking and Telecommunications at Seneca College. He also attended Central Technical High School and WinNET Systems, where he gained foundational knowledge in technology. His education has been complemented by a range of certifications, including those in Apple and Microsoft systems, Citrix XenApp 6.5 Administration, penetration testing, ethical hacking, wireless administration, and network troubleshooting.
Certifications and Skills
Ricardo Rodrigues possesses advanced skills in both Apple and Microsoft systems, supported by multiple certifications in these technologies. He holds a Citrix XenApp 6.5 Administration certification, demonstrating his capability in managing Citrix environments. Additionally, he is certified in penetration testing, highlighting his expertise in cybersecurity and vulnerability assessment. His specialized knowledge extends to storage center administration, particularly with Dell Compellent systems.