Abigail Mattern
About Abigail Mattern
Abigail Mattern is a Patient Services Coordinator with a background in health services and extensive experience in customer service. She has worked in various roles, including as a volunteer in occupational therapy, and demonstrates strong organizational and problem-solving skills.
Work at Cora
Abigail Mattern has been employed at CORA Physical Therapy as a Patient Services Coordinator since 2020. In this role, she utilizes her organizational skills and attention to detail to manage patient services effectively. Her responsibilities include coordinating patient appointments, handling inquiries, and ensuring a smooth workflow within the clinic. Abigail's experience in this position has contributed to enhancing patient satisfaction and operational efficiency.
Education and Expertise
Abigail Mattern earned her Bachelor's degree in Health Services/Allied Health/Health Sciences from the University of South Florida, where she studied from 2016 to 2020. Prior to this, she completed an Associate of Science in Health Services/Allied Health/Health Sciences at the University of Central Florida from 2014 to 2016. Her educational background provides her with a solid foundation in health services, which she applies in her current role.
Background
Before joining CORA Physical Therapy, Abigail Mattern worked at Target, where she held various positions including Guest Service Associate and Front End Supervisor. Her tenure at Target lasted from 2015 to 2020, during which she developed her customer service skills and gained experience in conflict management. This background has equipped her with valuable skills that she applies in her current healthcare role.
Volunteer Experience
Abigail Mattern has been volunteering as an Occupational Therapy Volunteer at Johns Hopkins All Children's Hospital since 2019. In this capacity, she assists in helping children develop and improve critical and fine-motor skills. Her volunteer work complements her professional experience and demonstrates her commitment to supporting children's health and development.
Skills and Abilities
Abigail Mattern possesses strong analytical problem-solving skills and conflict management abilities. These skills are essential in her role as a Patient Services Coordinator, where she addresses patient concerns and ensures effective communication within the healthcare setting. Her attention to detail and organizational capabilities further enhance her effectiveness in managing patient services.