Nicole Mancilla
About Nicole Mancilla
Nicole Mancilla serves as a Patient Services Coordinator at CORA Physical Therapy in Haines City, Florida, a position she has held since 2020. She has extensive experience in customer service and public relations, with a career spanning over two decades in various roles across multiple organizations.
Work at CORA Physical Therapy
Nicole Mancilla has served as a Patient Services Coordinator at CORA Physical Therapy since 2020. In this role, she is responsible for managing patient interactions and ensuring a smooth experience for individuals seeking physical therapy services. Her position is based in Haines City, Florida, where she has contributed to the operational efficiency of the clinic for four years.
Previous Experience in Customer Service
Prior to her current role, Nicole Mancilla worked at Central Florida Press as a Customer Service Professional from 1997 to 2015. Over her 18 years in this position, she developed strong communication skills and a deep understanding of customer needs in a fast-paced environment. This experience laid the groundwork for her subsequent roles in public relations and patient services.
Public Relations Experience
Nicole Mancilla has extensive experience in public relations, having held several coordinator positions. She worked at First Marketing Group and Market Development Group from 1993 to 1997, where she focused on managing public relations initiatives. Additionally, she was a Public Relations Coordinator at PR Works for one year in 1992. These roles contributed to her expertise in communication and relationship management.
Educational Background
Nicole Mancilla studied at the University of Central Florida, where she earned a Bachelor of Arts degree in Organizational Communication. Her studies spanned from 1987 to 1993, providing her with a solid foundation in communication strategies and organizational dynamics, which she has applied throughout her career.
Role at Orange County Public Schools
Nicole Mancilla briefly worked as a Front Office Clerk at Orange County Public Schools from 2016 to 2017. In this role, she was responsible for administrative tasks and supporting the daily operations of Tangleo Park Elementary, further enhancing her customer service and organizational skills.