Bill Lind
About Bill Lind
Bill Lind is a Service Desk Analyst II currently employed at Core BTS since 2021. He has a diverse work history in IT and food service, having held various roles at INOC, LLC and KFC, among others.
Current Role at Core BTS
Bill Lind serves as a Service Desk Analyst II at Core BTS, a position he has held since 2021. In this role, he is responsible for providing technical support and troubleshooting assistance to users. His work involves managing service requests and ensuring efficient resolution of issues. Lind's experience in this position contributes to the overall effectiveness of the service desk operations.
Previous Experience at INOC, LLC
Prior to his current role, Bill Lind worked at INOC, LLC in various capacities. He served as IT Change Manager from 2016 to 2021, overseeing change management processes. He then took on the role of IT Change Management Team Lead from 2019 to 2021, where he led a team in managing IT changes. Additionally, he was a NOC Technician from 2014 to 2016 and an IT Change Management Team Supervisor from 2020 to 2021, gaining extensive experience in IT operations.
Early Career at KFC and Valero Energy Corporation
Bill Lind began his career in the food service industry, working as a Cook at KFC from 2012 to 2013. He later transitioned to Valero Energy Corporation, where he worked in sanitation from 2013 to 2014. These early roles provided him with foundational work experience before moving into the IT sector.
Education at Madison Area Technical College
Bill Lind studied at Madison Area Technical College from 2012 to 2015. His education during this period contributed to his knowledge and skills in the field, supporting his career progression in IT and service management.