Dawn Kardelis
About Dawn Kardelis
Dawn Kardelis is a Deal Desk Manager at Core BTS, where she has worked since 2021. She holds a Bachelor of Arts in Business Administration and Management from the University of Pittsburgh-Johnstown and has extensive experience in sales operations and vendor management, particularly with Verizon.
Work at Core BTS
Dawn Kardelis serves as the Deal Desk Manager at Core BTS, a position she has held since 2021. In this role, she manages the centralized deal registration process with major vendor partners, including Cisco, Arctic Wolf, Dell, Pure, and VMWare. Her responsibilities include informing the sales team about pending deal expiration dates and alternative registration opportunities to enhance sales margins and vendor rebates. Prior to her current role, she worked at Core BTS as a Sales Operations Support Specialist from 2019 to 2021.
Education and Expertise
Dawn Kardelis earned a Bachelor of Arts in Business Administration and Management from the University of Pittsburgh-Johnstown, where she studied from 1983 to 1987. This educational background provides her with a solid foundation in business principles, which she applies in her current role and previous positions in sales operations and support.
Background
Dawn Kardelis has extensive experience in operations and sales support, primarily with Verizon. Her career at Verizon spanned over a decade, during which she held various roles, including Sr. Analyst in Operations Business Sales Support and Sr. Analyst in Consumer Sales Operations Support. She also served as a Customer Services Specialist - Team Leader for 13 years, showcasing her long-term commitment to the telecommunications industry.
Previous Experience at Verizon
Dawn Kardelis held multiple positions at Verizon, contributing to her expertise in sales operations and support. She worked as a Sr. Analyst in Vendor Training & Marketing Support from 2010 to 2011, followed by roles as Sr. Analyst in Consumer Sales Operations Support from 2013 to 2015, and Sr. Analyst in Sales & Loyalty Consumer Operations Support from 2016 to 2019. Her diverse experience at Verizon equipped her with skills that are applicable to her current role at Core BTS.
Collaboration with Third-Party Vendors
In her role as Deal Desk Manager, Dawn Kardelis collaborates with Vartopia, a third-party vendor, to streamline deal registrations. This partnership enhances the efficiency of the deal registration process and supports the sales team in maximizing vendor rebates and sales margins.