Jhon Molina
About Jhon Molina
Jhon Molina is an IT Support Technician at Core BTS in New York, where he has worked since 2021. He holds a Bachelor of Science in Cloud Computing from Western Governors University and has previous experience in roles at Apple and The Metropolitan Museum of Art.
Work at Core BTS
Jhon Molina has been employed at Core BTS as an IT Support Technician since 2021. In this role, he provides technical support and troubleshooting services to clients. His responsibilities include resolving IT issues, maintaining hardware and software systems, and ensuring optimal performance of technology solutions. Based in New York, he has contributed to the company's mission of delivering effective IT solutions for its clients.
Education and Expertise
Jhon Molina earned a Bachelor of Science in Cloud Computing from Western Governors University, completing his studies from 2020 to 2022. He also holds an Associate of Arts in Teacher Education: Childhood from Nassau Community College, which he completed in 2018. His educational background provides him with a solid foundation in both technology and education, enhancing his ability to support users in various IT environments.
Previous Experience at The Metropolitan Museum of Art
Before joining Core BTS, Jhon Molina worked as an Ambassador at The Metropolitan Museum of Art from 2018 to 2019. In this position, he engaged with visitors, provided information about exhibits, and contributed to enhancing the overall visitor experience. His role at the museum allowed him to develop strong communication skills and a customer-focused approach.
Experience at Apple
Jhon Molina has held multiple positions at Apple. He worked as a Specialist from 2019 to 2021, where he assisted customers with product inquiries and technical support. In 2021, he transitioned to the role of Bluetooth Interoperability and Accessories QA Engineer for a five-month period. His experience at Apple equipped him with valuable technical skills and customer service expertise.