John T. Swarm
About John T. Swarm
John T. Swarm is a NOC Analyst currently employed at Core BTS since 2022. He has previous experience in telemarketing roles at DialAmerica and InfoCision Management Corporation, and he studied Computer and Information Sciences at Baldwin Wallace University.
Work at Core BTS
John T. Swarm has been employed at Core BTS as a NOC Analyst since 2022. In this role, he is responsible for monitoring and managing network operations, ensuring system reliability and performance. His work contributes to the overall efficiency of the company's IT infrastructure.
Previous Experience in Telemarketing
Prior to his current position, John worked at DialAmerica as a Telemarketing Representative from 2014 to 2015. He gained valuable experience in customer interaction and sales strategies during his one-year tenure in Fairlawn, Ohio. Additionally, he worked at InfoCision Management Corporation as a Call Center Telemarketer from 2013 to 2014, also for one year, further enhancing his skills in communication and customer service.
Education and Expertise
John T. Swarm studied at Baldwin Wallace University, focusing on Computer and Information Sciences and Support Services. He attended the university from 2006 to 2008 and achieved a Bachelor of Science (B.S.) degree, although he completed only part of the program. His educational background provides a foundation for his technical skills in the IT field.
Background
John T. Swarm has a background in both telemarketing and network operations. His career began in the telemarketing sector, where he developed skills in customer engagement and sales. Transitioning to the IT industry, he has since focused on network operations, where he applies his knowledge to ensure effective system management.