Katie Highsmith
About Katie Highsmith
Katie Highsmith is a Human Resources Coordinator currently employed at Core BTS in Cleveland, Ohio. She previously worked at TEKsystems for 11 years in various roles, including Customer Support Associate and Customer Support Supervisor.
Work at Core BTS
Katie Highsmith has been serving as a Human Resources Coordinator at Core BTS since 2021. In this role, she is responsible for various HR functions, contributing to the overall management of human resources within the organization. Her position is based in Cleveland, Ohio, where she applies her extensive experience in customer support and human resources to enhance employee engagement and organizational effectiveness.
Previous Experience at TEKsystems
Before joining Core BTS, Katie Highsmith worked at TEKsystems for 11 years, from 2009 to 2020. During her tenure, she held multiple roles, including Customer Support Associate and Customer Support Supervisor. As a Customer Support Supervisor from 2013 to 2015, she managed a team and oversaw customer service operations in the Columbus, Ohio area. Her experience at TEKsystems provided her with a solid foundation in customer relations and team management.
Education and Expertise
Katie Highsmith earned a Bachelor of Science degree in Hospitality Management from Youngstown State University, where she studied from 2001 to 2006. This educational background equipped her with knowledge and skills relevant to human resources and customer service, which she has applied throughout her career in various roles.
Background
Katie Highsmith is based in Cleveland, Ohio, United States. Her career spans over a decade in customer support and human resources, demonstrating her commitment to professional growth and development in these fields. Her diverse experience across different roles has contributed to her understanding of employee needs and organizational dynamics.