Michael J. Smith
About Michael J. Smith
Michael J. Smith serves as the Vice President of Automotive Consulting Services at Core BTS, where he has worked since 2023. He has extensive experience in the automotive industry, having held various leadership roles at Toyota North America for over a decade.
Work at Core BTS
Michael J. Smith serves as the Vice President of Automotive Consulting Services at Core BTS, a position he has held since 2023. He is based in the Dallas-Fort Worth Metroplex. In this role, he played a key part in launching Core BTS's new Automotive Consulting Practice, which aims to provide consulting, data, and analytics services tailored for the automotive industry.
Previous Experience at Toyota North America
Prior to joining Core BTS, Michael J. Smith held various positions at Toyota North America. He served as Executive Director and Group Manager for Enterprise Lifetime Value Analytics from 2022 to 2023. His earlier roles included Senior Director of Revenue Optimization and Data Analytics from 2017 to 2022, and Director of Franchise Renewal Manager from 2009 to 2012. His extensive experience at Toyota also includes roles in Lexus Financial Services, Customer Services Field Sales, Vehicle Supply Management, and Scion Field Sales.
Education and Expertise
Michael J. Smith earned a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from the W. P. Carey School of Business at Arizona State University. His educational background supports his expertise in automotive consulting, data analytics, and business transformation.
Professional Skills and Contributions
Michael J. Smith is recognized for his ability to utilize visual analytics to engage teams and C-suite executives, promoting business transformation. He has a strong track record in developing new auto retail data, research, and advisory products that align with market needs. His leadership style fosters a collaborative culture that empowers staff and encourages high performance.
Communication and Relationship Management
Michael J. Smith is known for his effective communication skills and his ability to cultivate relationships with both internal and external stakeholders. His approach focuses on streamlining productivity and enhancing business operations, contributing to the overall success of the teams he leads.