Nihad Chowdhury
About Nihad Chowdhury
Nihad Chowdhury is an IT Service Desk Analyst with extensive experience in technical support roles. He has worked at various organizations, including Material and Trade Balance USA, and holds a Bachelor's degree in Information Technology from the New York Institute of Technology.
Current Role as Help Desk Technician
Nihad Chowdhury has been working as a Help Desk Technician at Material since 2021. In this role, he provides technical support and assistance to users, ensuring that IT issues are resolved efficiently. His experience in this position contributes to his overall expertise in IT service management.
Work at Core BTS
Nihad Chowdhury served as a Service Desk Analyst at Core BTS from 2020 to 2021 for a duration of seven months. During his time at Core BTS, he was responsible for addressing user inquiries and providing technical support, which enhanced his skills in IT service delivery.
Education and Expertise
Nihad Chowdhury holds a Bachelor's degree in Information Technology from the New York Institute of Technology, where he studied from 2016 to 2020. He also completed studies in Information Technology at Suffolk County Community College from 2014 to 2016 and at Long Island University from 2012 to 2014. This educational background provides him with a solid foundation in IT principles and practices.
Previous Work Experience
Nihad Chowdhury has accumulated extensive experience in IT support roles. He worked as a Service Desk Analyst at TeamLogicIT for two months in 2019 and at Northwell Health for five months in the same year. Additionally, he held positions at Highstreet IT Solutions and Verizon, which further developed his skills in customer service and technical support.
Long-Term Position at Trade Balance USA
Nihad Chowdhury has been employed as an IT Service Desk Analyst at Trade Balance USA since 2013. Over the course of 11 years in this role, he has gained significant experience in troubleshooting and resolving IT issues, contributing to his professional growth in the field.