Otis Williamson Iii
About Otis Williamson Iii
Otis Williamson III is a Senior Business Analyst and Project Manager specializing in ITSM and ServiceNow platforms, currently working at Core BTS in the Greater Philadelphia Area. With over 20 years of experience in IT service and project management, he has held various leadership roles in notable companies including AmerisourceBergen and NTT DATA Consulting.
Work at Core BTS
Otis Williamson III currently serves as the ITSM/ServiceNow Platform, Senior Business Analyst & Project Management at Core BTS. He has held this position since 2018, contributing to the Greater Philadelphia Area. In this role, he collaborates with IT teams to ensure the security, reliability, and scalability of enterprise platforms. He provides consultative leadership to the System Administrator, ensuring that the platform aligns with business strategy and governance decisions.
Previous Experience at AmerisourceBergen
Prior to his current role, Otis worked at AmerisourceBergen as the Director of Change Governance from 2016 to 2018. During his two years in Chesterbrook, PA, he focused on overseeing change management processes within the organization. His experience at AmerisourceBergen contributed to his extensive background in IT service and project management.
Career History in Project Management
Otis has a diverse career history in project management, having worked in various roles across multiple organizations. He was a Project Manager at NTT DATA Consulting, Inc. for five months in 2015-2016 and served as a Project and Release Manager at MatchPoint Consulting Group from 2014 to 2015. Additionally, he held similar positions at hibu and Tekmark Global Solutions, where he managed change and release processes.
Educational Background
Otis Williamson III studied at Norfolk State University, where he earned a Bachelor of Science degree in Accounting. His educational background has provided him with a solid foundation in financial management, which complements his extensive experience in IT service and project management.
Expertise in IT Service and Process Improvement
With over 20 years of experience, Otis specializes in IT service, process improvement, and project management. He focuses on identifying and implementing cost-saving activities, including data management and automation of manual processes. His expertise includes aligning enterprise platforms with technical and functional standards, as well as supporting the design and development of automated workflows based on ITIL best practices.