Ryan Smith
About Ryan Smith
Ryan Smith is a Senior NOC Engineer with over nine years of experience at Core BTS in Madison, Wisconsin. He has held various technical roles in the telecommunications industry, including positions at 5NINES LLC and TDS Telecommunications Corp.
Current Role at Core BTS
Ryan Smith serves as a Senior NOC Engineer at Core BTS, a position he has held since 2015. In this role, he is responsible for overseeing network operations and ensuring optimal performance of network systems. His tenure at Core BTS has extended for nine years, during which he has contributed to the stability and efficiency of network services.
Previous Experience at Core BTS
Prior to his current role, Ryan worked at Core BTS as a NOC Engineer II for four months in 2015. This initial experience provided him with foundational knowledge in network operations, which he has built upon in his subsequent position as Senior NOC Engineer.
Professional Background at 5NINES LLC
Ryan Smith worked at 5NINES LLC from 2011 to 2015, where he held two positions: VoIP Delivery Specialist and Technical Specialist. In these roles, he focused on delivering voice over IP solutions and providing technical support, contributing to the company's service offerings during his four-year tenure.
Experience at TDS Telecommunications Corp.
From 2006 to 2011, Ryan was employed at TDS Telecommunications Corp. as a Sr. Technical Specialist II. His responsibilities included providing advanced technical support and troubleshooting for telecommunications services, enhancing his expertise in the field.
Early Career at Sitel
Ryan began his career at Sitel, where he worked as an ATT Dispute Resolution Trainer from 2000 to 2006. In this role, he trained staff on dispute resolution processes, helping to improve customer service and operational efficiency.
Educational Background
Ryan Smith completed his high school education at VAHS. This foundational education prepared him for his subsequent career in technical and network operations.