James Hayward Jones
About James Hayward Jones
James Hayward Jones serves as the Customer Experience Manager at Core Health & Fitness, where he has worked since 2020. He has a strong background in the health and fitness industry and possesses expertise in leadership and sales.
Work at Core Health & Fitness
James Hayward Jones has served as the Customer Experience Manager at Core Health & Fitness since 2020. In this role, he is responsible for enhancing customer interactions and ensuring satisfaction within the health and fitness sector. His previous experience at Core Health & Fitness as the EMEA Key Account Coordinator from 2014 to 2020 provided him with valuable insights into customer needs and expectations. His tenure in both positions has allowed him to develop a comprehensive understanding of the company's operations and customer service strategies.
Education and Expertise
James studied at Langley Grammar School from 1996 to 2000. His educational background laid the foundation for his career in the health, wellness, and fitness industry. He possesses expertise in leadership and sales, which are critical skills for his role as Customer Experience Manager. His educational journey and professional experiences contribute to his ability to effectively manage customer experiences and drive satisfaction.
Background in the Health and Fitness Industry
James has a strong background in the health, wellness, and fitness industry, which enhances his capability to manage customer experiences effectively. His experience spans several roles, including his previous position as EMEA Key Account Coordinator at Core Health & Fitness. This background equips him with the necessary knowledge to understand customer needs and expectations within the industry.
Previous Experience at Logicalis, Inc.
Before joining Core Health & Fitness, James worked at Logicalis, Inc. as a Technical Specialist from 2012 to 2013. This role lasted for 11 months and provided him with technical expertise that complements his customer experience management skills. His experience at Logicalis contributed to his overall professional development and understanding of customer service in a technical environment.
Skills and Proficiencies
James demonstrates proficiency in Microsoft Office, which supports his administrative and coordination tasks in his current role as Customer Experience Manager. His skills in using these tools enhance his efficiency in managing customer interactions and maintaining organized records. This proficiency is essential for effective communication and coordination within the team.