Jimmy Tuominen
About Jimmy Tuominen
Jimmy Tuominen is a Call Center Supervisor currently employed at Core Health & Fitness in Vancouver, Washington. He has extensive experience in customer care and sales, having held various supervisory roles at companies such as Nautilus, Endurance International Group, and Dotster.
Current Role at Core Health & Fitness
Jimmy Tuominen serves as a Call Center Supervisor at Core Health & Fitness, overseeing customer service operations for brands such as Star Trac, Stairmaster, Nautilus, and Schwinn Commercial Fitness Products. He has held this position since 2019, contributing to the company's commitment to customer satisfaction and support in Vancouver, Washington. His responsibilities include managing call center staff, ensuring efficient service delivery, and implementing best practices in customer care.
Previous Experience at Nautilus
Prior to his current role, Jimmy Tuominen worked at Nautilus in various capacities. He was a Customer Care Call Center Coach from 2015 to 2019, where he focused on training and developing call center agents. Additionally, he served as a Commercial Product Training Coordinator from 2007 to 2009 and as a Training Specialist I from 2005 to 2007. His extensive experience at Nautilus highlights his expertise in customer service and training within the fitness equipment industry.
Experience at Endurance International Group
Jimmy Tuominen worked as a Sales Supervisor at Endurance International Group from 2012 to 2014. In this role, he managed sales operations and supervised a team to achieve sales targets. His experience in this position contributed to his skills in sales management and customer engagement.
Background at Dotster
At Dotster, Jimmy Tuominen held the position of Care Supervisor from 2010 to 2012. His role involved overseeing customer care operations, ensuring that clients received appropriate support and assistance. This experience further developed his management skills in a customer service environment.
Education at Eastern Washington University
Jimmy Tuominen studied at Eastern Washington University, where he gained foundational knowledge and skills that support his career in customer service and management. His education has contributed to his professional development and understanding of effective communication and team leadership.