Julian Chavez
About Julian Chavez
Julian Chavez is a Technical Writer I at Core Health & Fitness, where he has worked since 2017. He specializes in improving product quality through field investigations and documentation development.
Work at Core Health & Fitness
Julian Chavez has been employed at Core Health & Fitness since 2017, currently holding the position of Technical Writer I. In this role, he engages in field investigations of mechanical and software failures, aiming to enhance product quality. Prior to this position, he served as a Quality Documentation Developer from 2015 to 2017, where he focused on developing quality documentation. His career at Core Health & Fitness began with a role as a Customer Service Administrator from 2013 to 2015, where he contributed to customer support for commercial fitness products.
Education and Expertise
Julian Chavez earned a Bachelor of Arts in Social Sciences from Washington State University, where he studied from 2009 to 2011. He also completed an Associate of Arts degree at Clark College through the Running Start program from 2007 to 2009. His educational background provides a foundation for his work in technical writing and product documentation within the fitness industry.
Background
Before joining Core Health & Fitness, Julian worked as a cashier at Barnes & Noble for a brief period in 2009 while attending Washington State University Vancouver. His early work experience contributed to his customer service skills, which he later applied in various roles at Core Health & Fitness.
Technical Skills and Contributions
Julian Chavez utilizes Solidworks and CATIA Composer to create part replacement animations, which serve both internal service agents and external customers. He conducts root cause analyses on product quality issues, often traveling to engineering offices in Lake Forest, CA, to collaborate with teams and improve product reliability. His work involves developing install sheets and ride-along documentation for both international and domestic shipments.