Nikoletta Palotai
About Nikoletta Palotai
Nikoletta Palotai is a Technical Support Representative with a diverse background in customer service, sales, and administration. She has accumulated extensive experience across various roles and industries, demonstrating strong conflict resolution skills and a commitment to customer satisfaction.
Work at Core Health & Fitness
Nikoletta Palotai has been employed at Core Health & Fitness as a Technical Support Representative since 2021. In this role, she utilizes her extensive experience in customer care to provide effective pre- and post-sales support. Her responsibilities include resolving technical issues and ensuring customer satisfaction, which aligns with her background in conflict resolution and customer service.
Previous Employment History
Prior to her current position, Nikoletta Palotai held various roles in different organizations. She worked at Concentrix as a German Speaking Advisor for seven months in 2020. Before that, she was a Chargeback Specialist at TSYS Managed Services EMEA for seven months in 2019. Her experience also includes two years as a Customer Service Representative at 3D Systems Corporation from 2015 to 2017, and three years as a Sales Administration Assistant at SECHELLE MANUFACTURING LIMITED from 2011 to 2014.
Education and Expertise
Nikoletta Palotai studied at Budapest Business School, where she earned a Bachelor's degree in Economics and International Studies from 2003 to 2006. Her educational background complements her professional experience, providing her with a strong foundation in finance and administration. This knowledge enhances her ability to excel in customer service and support roles.
Background in Sales and Administration
Nikoletta has a diverse background that includes roles in sales and administration. She served as an Export Sales Assistant at FOREST-PAPÍR Kft from 2007 to 2008 and later as an Export Sales Manager from 2008 to 2011. Additionally, she worked as a Sales Administration Assistant at SECHELLE MANUFACTURING LIMITED, contributing to her broad industry experience and versatile skill set.
Skills in Customer Care and Conflict Resolution
Nikoletta Palotai possesses extensive skills in customer care and conflict resolution. She excels in customer satisfaction and retention, showcasing her ability to maintain positive client relationships. Her flexibility and hard work in deadline-driven environments enable her to effectively manage multiple tasks under pressure, further enhancing her effectiveness in technical support roles.