Lee Ann Carey
About Lee Ann Carey
Lee Ann Carey is a Porting Coordinator at CoreDial, LLC, with over 24 years of experience in the telecommunications industry, primarily at Windstream. She specializes in quality assurance, product training, and has a strong focus on customer support and new hire orientation.
Work at CoreDial
Lee Ann Carey has been employed at CoreDial, LLC as a Porting Coordinator since 2020. In this role, she focuses on customer support and new hire orientation, ensuring that new employees are effectively trained and integrated into the company. Her responsibilities include managing the porting process, which is critical for maintaining client relationships and ensuring smooth transitions for customers.
Previous Experience at Windstream
Before joining CoreDial, Lee Ann Carey worked at Windstream for 24 years as a Provisioning Specialist. Her tenure at Windstream, which lasted from 1996 to 2020, took place in King of Prussia, Pennsylvania. During this time, she developed extensive experience in client relations and order processing, which contributed to her professional growth in the telecommunications industry.
Education and Expertise
Lee Ann Carey studied at Holy Family University, where she achieved a degree in Liberal Arts and Sciences/Liberal Studies. Additionally, she completed her secondary education at Archbishop Ryan High School. Her educational background supports her expertise in quality assurance and product training, which are essential components of her current role.
Professional Skills
Lee Ann Carey specializes in quality assurance and product training within the telecommunications sector. Her extensive experience has equipped her with strong skills in client relations, order processing, and customer support. These skills are vital for her role as a Porting Coordinator, where she ensures high standards of service and effective training for new hires.