Matt Keys
About Matt Keys
Matt Keys is a Technical Support professional with extensive experience in computer systems and networking technologies. He has worked for various organizations, including the United States Air Force, eZuce, Inc., and CoreDial, LLC, and possesses a strong background in VoIP implementations and SAN storage technologies.
Work at CoreDial
Matt Keys has been employed at CoreDial, LLC as a Technical Support professional since 2020. In this role, he provides technical assistance and support to clients, leveraging his extensive background in networking and systems administration. His experience in VoIP implementations is particularly valuable in this position, as CoreDial specializes in cloud communications solutions.
Previous Experience in the United States Air Force
Matt Keys served in the United States Air Force from 1999 to 2003, holding the position of 3C251 - Computer Systems Control. His service included time at Robins Air Force Base in Georgia and Keflavik Naval Air Station in Iceland. This experience provided him with foundational skills in computer systems management and technical support.
Education and Expertise
Matt Keys has a diverse educational background, having studied at multiple institutions. He earned an Associate degree in Networking Specialist from Northwestern Technical College. Additionally, he completed a program in Dell SAN Management and Data Protection in 2011. He also attended Kennesaw State University for professional learning courses and has training in Network Engineering from the Community College of the Air Force.
Technical Skills and Specializations
Matt Keys possesses a strong technical skill set, including expertise in SAN Storage technologies such as EMC Clariion and Dell Compellent. He is knowledgeable in wireless technologies, specifically the 802.11a/b/g/n and 802.15.1 standards. His experience also includes a wide range of operating systems, including various distributions of Linux and Unix, as well as a specialization in networking technologies such as LAN/MAN/WAN and LinuxHA.
Career Progression and Roles
Throughout his career, Matt Keys has held various technical roles across multiple organizations. Prior to his current position at CoreDial, he worked at eZuce, Inc. as a Support Technician for seven years and served as a Systems Administrator II at the University of Tennessee at Chattanooga. His early career included positions such as Assistant LAN/WAN Administrator at Harrison Direct, Inc. and Desktop Support Technician at Xpress Global Systems, Inc.