Andy Dray
About Andy Dray
Andy Dray is the Vice President of Client Services at CoreSite in Denver, Colorado, with extensive experience in customer success and client experience roles across multiple companies.
Company
Andy Dray is currently working at CoreSite as Vice President, Client Services in Denver, Colorado, United States. CoreSite is a company specializing in providing data center, cloud, and connectivity solutions.
Title
Andy Dray holds the position of Vice President, Client Services at CoreSite. In this role, he leads the Implementation, Client Support, and Client Success organizations, aiming to deliver a high standard of client experience.
Career at Zayo Group
Andy Dray worked at Zayo Group in various roles. He served as Sr. Director, Customer Success from 2020 to 2022 in Denver, Colorado, United States, and as Director, Enterprise Customer Success from 2019 to 2020 in Boulder, Colorado, United States.
Founder of Experience Matters, Colorado, LLC
In 2018, Andy Dray founded Experience Matters, Colorado, LLC in Greenwood Village, Colorado. The company focused on enhancing client experiences. He led the company for one year until 2019.
Industry Roles at Spectrum Enterprise and Level 3 Communications
Andy Dray has held several key roles in leading organizations. He was the Sr. Director, Client Experience Insights at Spectrum Enterprise from 2016 to 2018 in Greenwood Village, CO. At Level 3 Communications, he managed multiple high-level positions including Director, Global Customer Experience, Chief of Staff - Customer Care, and other director roles in North America and EMEA regions.
Early Career as TAC Engineer
Andy Dray began his career as a TAC Engineer at Network Equipment Technologies. He provided technical assistance and support for five years from 1995 to 2000 in West Sussex, United Kingdom.
Education and Expertise
Andy Dray studied General and Business Administration and Management at Eastbourne College of Arts and Technology from 1991 to 1993. He also holds an ITIL v3 accreditation obtained in 2007, which provides him with a strong foundation in IT service management.