Todd Yerion
About Todd Yerion
Todd Yerion is a Delivery Manager at Coretek, where he has worked since 2021. He has extensive experience in IT Service Management and previously held various roles at All Covered, including Support Specialist and Service Transition Supervisor.
Work at Coretek
Todd Yerion has been serving as a Delivery Manager at Coretek since 2021. In this role, he manages client renewals, which encompass service contracts, subscriptions, and change orders. He collaborates closely with the IT Operations Manager to strategize and direct the IT Service Management team. His responsibilities also include acting as a subject matter expert during client presentations, where he discusses current customer offerings. Yerion plays a significant role in coaching and enhancing the skills of Technology team members.
Previous Experience at All Covered
Before joining Coretek, Todd Yerion worked at All Covered for a total of seven years, from 2014 to 2021. During his tenure, he held two positions: Support Specialist and Service Transition Supervisor. As a Support Specialist, he provided technical support, while in the role of Service Transition Supervisor, he oversaw service transitions within the organization. His experience at All Covered contributed to his expertise in IT service management.
Background in IT and Networking
Todd Yerion began his career as a Computer Network Technician at Air Advantage LLC, where he worked for six months in 2011. This early experience laid the foundation for his subsequent roles in IT service management. His expertise encompasses various technologies, including Citrix, Azure, O365, Microsoft, WVD, and Networking. This technical background supports his current responsibilities in managing IT services and client interactions.
Education and Expertise
Todd Yerion studied at Kaplan University, where he earned a degree in Health Information/Medical Records Technology/Technician from 2009 to 2011. His educational background complements his professional experience in IT service management. Yerion's expertise includes a strong focus on IT service management principles and practices, which he applies in his current role at Coretek.