Jeff Mac Gregor
About Jeff Mac Gregor
Jeff Mac Gregor is the Manager of Human Resources Operations at Cornwall Community Hospital, where he has worked since 2018. He has a background in quality assurance and course development, with previous roles at Corel Corporation and IBM.
Work at Cornwall Community Hospital
Jeff Mac Gregor has served as the Manager of Human Resources Operations at Cornwall Community Hospital since 2018. In this role, he oversees various human resources functions and ensures efficient operations within the department. His responsibilities include managing staff inquiries and supporting the hospital's workforce development initiatives. Jeff's experience in human resources has contributed to the hospital's operational effectiveness and employee satisfaction.
Education and Expertise
Jeff Mac Gregor holds a Business Administration Diploma from Clarke College and a Graphics Technician Printing Diploma from Algonquin College of Applied Arts and Technology. His educational background provides a strong foundation for his work in human resources and quality assurance. Jeff possesses expertise in technical tools for course development and quality assurance, including Articulate Storyline and Adobe Acrobat Pro, which he utilizes to enhance training and operational processes.
Background in Quality Assurance
Prior to his current role, Jeff Mac Gregor worked at IBM as an Education Quality Assurance professional from 2008 to 2018. During his tenure, he led a high-performing team focused on maintaining quality standards in a fast-paced environment. He also worked at Corel Corporation as a Quality Assurance Specialist from 2000 to 2002, where he developed digital learning courses and managed customer support inquiries. His background in quality assurance has equipped him with skills in managing processes and ensuring customer satisfaction.
Previous Work Experience
Before joining Cornwall Community Hospital, Jeff Mac Gregor held several positions that contributed to his professional development. He worked at Performance Printing as a Lettershop Coordinator from 2003 to 2004. His diverse work experience across different organizations has provided him with a comprehensive understanding of operational processes and team dynamics, which he applies in his current role.
Training and Team Support
Jeff Mac Gregor actively shares his knowledge and expertise with team members, serving as a subject matter expert for standards and processes. He is committed to training and supporting his colleagues, ensuring they are well-equipped to meet operational demands. His leadership in fostering a collaborative environment contributes to the overall success of the human resources department.