Bjørn Windum Højland
About Bjørn Windum Højland
Bjørn Windum Højland serves as the Head of Customer Success & Support at Corpay One, where he focuses on managing account relationships and enhancing customer satisfaction. He has a diverse background in sales and customer support, with previous roles in various companies across Denmark.
Current Role at Corpay One
Bjørn Windum Højland serves as the Head of Customer Success & Support at Corpay One, a position he has held since 2021. In this role, he is responsible for managing account relationships, with a focus on customer retention and satisfaction. He has implemented pipelinestyring via CRM (SuperOffice) to enhance the efficiency of customer success and support operations. His leadership in this area contributes to the overall success of the organization.
Previous Work Experience
Prior to his current role, Højland held various positions that contributed to his expertise in customer relations and sales. He worked as an Account Manager at Jobindex A/S from 2018 to 2020 and as a Facilitator at Metroselskabet & Hovedstadens Letbane for five months in 2017. His experience also includes roles as a Fundraiser and Team Leader at Charity Guard Communication ApS, and as a Salesperson at Elgiganten and Humac A/S.
Educational Background
Højland's educational journey includes studying at Rudolf Steiner skolen i Odense from 1999 to 2007. He later attended Fyns HF kursus, where he achieved Gymnasieeksamen from 2011 to 2013. He furthered his studies at Professionshøjskolen Metropol - Metropolitan University College, earning a degree in Katastrofe og risikomanager from 2014 to 2018. Additionally, he completed training as an Ubefaren skibsassistent at Skoleskibet Georg Stage in 2009.
Skills and Expertise
Bjørn Windum Højland possesses a diverse skill set that includes experience in both inbound and outbound sales, which enhances customer engagement strategies. His roles have equipped him with strong capabilities in customer success management, account relationship management, and support operations. His background in fundraising and team leadership further complements his expertise in customer service.