Megan Costa
About Megan Costa
Megan Costa serves as a Customer Success Manager at Corpay One, where she has worked since 2021. She plays a key role in shaping the product roadmap by advocating for customer needs and successfully converting users from a free to a subscription-based platform.
Work at Corpay One
Megan Costa has been serving as a Customer Success Manager at Corpay One since 2021. In this role, she plays a crucial part in influencing the product roadmap by representing the voice of the customer. Her responsibilities include converting and retaining customers from a free platform to a subscription-based model. She collaborates with cross-functional teams to ensure that implementation metrics and timetables are met. Prior to her current position, she worked at Corpay One as a Sales Development Representative for three months in 2021.
Education and Expertise
Megan Costa earned her Bachelor's degree in Sociology from the University of Colorado Boulder. Her academic background provides her with a strong foundation in understanding customer behavior and needs, which is essential in her role as a Customer Success Manager. This educational experience complements her professional skills in customer retention and product influence.
Background
Before joining Corpay One, Megan Costa worked as an Undergraduate Research Assistant at the Natural Hazards Center from 2019 to 2021. This role allowed her to gain valuable research experience while developing her analytical skills. Additionally, she worked as a Student Grader at the University of Colorado Boulder for four months in 2020, further enhancing her academic and professional profile.
Achievements
In 2021, Megan Costa surpassed her sales quota by 125%, which led to her invitation to the President’s Club. This achievement highlights her effectiveness in customer success and sales development, demonstrating her ability to exceed expectations in her professional endeavors.