Hannah Tran
About Hannah Tran
Hannah Tran is a Senior Customer Success Manager with a background in multimedia design and film production. She specializes in facilitating product adoption and enhancing client satisfaction through strategic engagement and effective communication.
Current Role at Corsearch
Hannah Tran serves as a Senior Customer Success Manager at Corsearch, a position she has held since 2022. In this role, she focuses on facilitating product adoption to enhance return on investment (ROI) and align with business goals. She engages customers through creative newsletters and webinars, aiming to improve client satisfaction and product utilization. Hannah collaborates with senior leadership, clients, and colleagues to ensure the efficiency and cost-effectiveness of the customer service support structure.
Previous Experience
Before her current role, Hannah held various positions that contributed to her expertise in customer success and client engagement. She worked as a Customer Success Manager at Corsearch from 2021 to 2022. Prior to that, she was an Account Manager at WebMD from 2019 to 2020 and a Digital Support Specialist at VXI Global Solutions, LLC in 2019. Additionally, she worked as a Videographer at Cashman Photo Enterprises from 2012 to 2013 in the Las Vegas area.
Education and Expertise
Hannah Tran holds a Bachelor's degree in Design (Multimedia Systems) from RMIT University Vietnam. She also earned a Bachelor of Science in Cinematography and Film/Video Production from Full Sail University. Her educational background supports her skills in strategic thinking and problem-solving, which she applies to achieve maximum operational output with minimal resource expenditure.
Client Engagement Strategies
Hannah is recognized for her effective client engagement strategies that contribute to company growth and expansion. She focuses on enhancing client satisfaction and product adoption through innovative approaches. Her ability to liaise with various stakeholders ensures that customer service efforts align with organizational objectives.