Kate Reid
About Kate Reid
Kate Reid is a Senior Customer Success Manager at Corsearch, where she has worked since 2022. She has extensive experience in client management, having held various positions at Com Laude and INCOPRO, and has a Bachelor's degree in Communication and Media Studies from Dublin City University.
Current Role at Corsearch
Kate Reid currently serves as a Senior Customer Success Manager at Corsearch, a position she has held since 2022. Based in London, she focuses on ensuring customer satisfaction and success within the company's digital brand solutions. Her role involves collaborating with clients to understand their needs and deliver effective solutions that align with their business goals.
Previous Experience at Com Laude
Kate Reid has extensive experience at Com Laude, where she worked from 2006 to 2015. She began her career there as an Assistant Client Manager for four months before advancing to Client Manager and then Senior Client Manager roles. Over her six years at Com Laude, she developed strong client relationships and contributed to the company's client management strategies.
Experience at INCOPRO
From 2018 to 2022, Kate Reid worked at INCOPRO as a Customer Success Manager. In this role, she was responsible for managing client accounts and ensuring that customers received optimal value from the company's services. Her tenure at INCOPRO further solidified her expertise in customer success and relationship management.
Education and Academic Background
Kate Reid studied at Loreto College in Cavan, Ireland, from 1995 to 2000. She later attended Dublin City University, where she earned a Bachelor's degree in Communication and Media Studies from 2000 to 2003. Her educational background has equipped her with skills relevant to her roles in customer success and client management.
Work History at Corsearch | Wolters Kluwer
Before her current position, Kate Reid worked as a Sales Engineer for Corsearch | Wolters Kluwer from 2015 to 2017. During her two years in this role, she was involved in promoting and selling digital brand solutions, contributing to the company's growth in the digital space. Her experience in sales and engineering provided a solid foundation for her subsequent roles in customer success.