Mark Francis
About Mark Francis
Mark Francis serves as the VP of Product at Corsearch, where he leads SaaS product teams focused on Generative AI technology. He has held various leadership roles in the SaaS industry, including Chief Operating Officer positions at multiple companies, and has a strong background in product management and strategic growth.
Current Role at Corsearch
Mark Francis serves as the Vice President of Product at Corsearch since 2023. In this role, he leads SaaS product teams to deliver advanced products utilizing Generative AI technology. He is responsible for the strategic product vision and oversees the global product management and project management teams. His focus is on optimizing product performance and ensuring alignment with market needs.
Previous Experience in Leadership Roles
Mark has held several significant leadership positions prior to his current role. He was the Chief Operating Officer at Rewards4 from 2022 to 2023 and at Connect Childcare from 2019 to 2022. He also served as the Interim Chief Executive Officer at Collabco and as the Interim Managing Director/Chief Executive Officer at Impero Software. His extensive experience includes roles at Autocab Ltd and Access Intelligence Plc, showcasing his capability in operational leadership.
Educational Background
Mark Francis has a diverse educational background. He studied at the University of Derby, earning a Bachelor of Science with Honours in Product Design, Innovation & Marketing from 1995 to 1998. He later obtained a Master of Arts in Business Research from Durham University Business School between 2005 and 2007. Additionally, he completed a Master of Business Administration at Newcastle University Business School from 2000 to 2001 and a Postgraduate Diploma in Management Studies from the same institution from 1998 to 2000.
Expertise in SaaS and Product Management
Mark has a proven track record in the SaaS industry, specializing in optimizing Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) for multi-product companies. He focuses on deploying growth strategies that emphasize key unit economics, such as Lifetime Value to Customer Acquisition Cost (LTV:CAC). His expertise extends to leading the development of mobile-first SaaS applications, AI products, and cloud-based platforms with comprehensive API integrations.
Non-Executive Director Roles
In addition to his operational roles, Mark has served as a Non-Executive Director at Global Teacher since 2021 and at Weaver Trust from 2018 to 2022. These positions reflect his commitment to governance and strategic oversight in educational and community-focused organizations.