Kelly Paola
About Kelly Paola
Kelly Paola is a UX Researcher at Cortico, focusing on enhancing user experience by integrating user insights into the organization's product suite.
Kelly Paola - UX Researcher
Kelly Paola serves as a UX Researcher at Cortico. In this role, she is dedicated to amplifying and prioritizing the voice of Cortico’s users by conducting comprehensive user experience research across the product suite. Her work is pivotal in feeding user insights to various teams throughout the organization, contributing to the continual strengthening and streamlining of user experiences.
Kelly Paola’s Background in ESL Education
Kelly Paola's professional background is diverse, including experience in ESL (English as a Second Language) education. This experience has equipped her with valuable skills in communication and cultural understanding, which are essential in her current role as a UX researcher. Her ability to bridge language and cultural gaps ensures that user insights are accurately captured and conveyed.
Kelly Paola’s Experience in International Nonprofit Programming
In her previous roles, Kelly Paola has been involved in international nonprofit programming. This background has given her a global perspective and an appreciation for diverse user needs and experiences. Her exposure to international programs allows her to approach UX research with a broad and inclusive mindset, ensuring that the products developed at Cortico serve a wide range of users effectively.
Kelly Paola’s Expertise in Hospitality Management
Kelly Paola also brings experience from the hospitality management industry. This experience has honed her skills in customer service, attention to detail, and operational efficiency. These skills are directly transferable to her UX research role, where understanding and improving the user experience is paramount.
Kelly Paola’s Hobbies and Interests
Outside of her professional life, Kelly Paola enjoys a range of activities that keep her balanced and fulfilled. She is a yoga instructor, which reflects her commitment to wellness and mindfulness. Additionally, she spends her free time paddle boarding and cooking or baking delicious creations in her kitchen. These hobbies provide her with a well-rounded lifestyle and contribute to her approach to user experience, emphasizing balance and attention to detail.