Michele J.
About Michele J.
Michele J. serves as a Senior Customer Advocate at Coterie, bringing extensive expertise in property and casualty insurance. She holds a Florida 2-20 General Lines Insurance license and has in-depth knowledge of the EPIC and AMS systems.
Work at Coterie Insurance
Michele J. has been serving as a Senior Customer Advocate at Coterie Insurance since 2021. In this role, Michele focuses on enhancing customer experiences and providing support related to insurance products and services. The position involves direct interaction with clients to address their inquiries and resolve issues efficiently.
Education and Expertise
Michele J. studied at Polk State College, where she pursued a Licentiate degree in 2-20 General Lines Property and Casualty Insurance from 2016 to 2017. This educational background has equipped her with a solid foundation in insurance principles and practices, contributing to her expertise in the field.
Insurance Licenses
Michele holds a Florida 2-20 General Lines Property and Casualty Insurance license. This certification indicates a high level of proficiency in various aspects of property and casualty insurance, including underwriting, claims, and policy management.
Technical Skills in Insurance Systems
Michele possesses detailed knowledge of the EPIC and AMS systems, which are essential for managing insurance accounts and facilitating customer interactions. Her familiarity with these systems enhances her ability to provide effective support and streamline processes within her role.