Alessandro Bavuso
About Alessandro Bavuso
Alessandro Bavuso is a Technical Support Engineer at Coupa Software with a diverse background in both legal and technical fields.
Current Role at Coupa Software
Alessandro Bavuso is currently employed at Coupa Software as a Technical Support Engineer, a role he has held since 2021. Based in Dublin, County Dublin, Ireland, he provides technical support, addressing complex software issues and assisting in user troubleshooting. His expertise in simplifying technical jargon into easily understandable terms significantly enhances user comprehension and satisfaction.
Previous Position at Pfizer
Before joining Coupa Software, Alessandro Bavuso worked as a Deskside Support Engineer at Pfizer from 2019 to 2021. During his tenure in County Dublin, Ireland, he was responsible for providing onsite technical support, addressing hardware and software issues, and ensuring minimal downtime for the company's IT infrastructure. His role required strong problem-solving skills and the ability to manage a range of technical challenges efficiently.
Experience at Hewlett-Packard Enterprise
Alessandro Bavuso held two distinct roles at Hewlett-Packard Enterprise. He first worked as a Technical Support Analyst from 2015 to 2017 and was later promoted to Service Desk Coach, a position he held from 2017 to 2019 in Leixlip, County Kildare, Ireland. In these roles, he was instrumental in providing technical support and coaching new hires, ensuring they were proficient with various software applications. His responsibilities included troubleshooting complex technical issues and serving as a mentor to junior staff.
Legal Background
Alessandro Bavuso started his professional career in the legal field. He worked as a Lawyer at Law Office Vincenzo Pascale from 2012 to 2015 in Potenza, Basilicata, Italy, and completed a Legal Apprenticeship at a Law Office in Armento, Basilicata, Italy from 2010 to 2012. His legal career was underpinned by his studies at Università degli Studi di Napoli 'Federico II', where he earned a Master's degree in Law. This diverse background underscores his ability to adapt and excel in various professional environments.
Educational Background
Alessandro Bavuso has a robust educational background. He earned a Master's degree in Law from the Università degli Studi di Napoli 'Federico II' after studying from 2002 to 2010. He furthered his education at ARCHE’ – Company of body for the education and management – Potenza (Italy) by completing an Advanced course in the management of local public services from 2013 to 2014. Additionally, he studied at an English School, earning a Certificate of Achievement in General English from 2014 to 2015, which bolstered his language proficiency and facilitated his transition into international and technical roles.