Andrew Turner
About Andrew Turner
Andrew Turner is a Technical Support Manager at Coupa Software with extensive experience in technical support roles across various companies.
Title and Current Position
Andrew Turner is the Technical Support Manager at Coupa Software, where he has held this role since 2019. He is based in San Mateo, California. His responsibilities likely include overseeing the technical support team, managing support processes, and enhancing customer satisfaction.
Previous Roles at Coupa Software
Before his current role, Andrew Turner served as the Associate Manager at Coupa Software from 2018. He also worked as the Technical Support Lead from 2016. His initial role at Coupa Software was as a Technical Support Engineer from 2014 to 2016. His progressive career within the same company highlights his expertise and value within the organization.
Career at T-Mobile Business Connect
Andrew Turner worked at T-Mobile Business Connect as a Tier II Support professional from 2013 to 2014. During his 9-month tenure in Mountain View, California, he was responsible for handling advanced technical support issues and providing specialized solutions to business customers.
Experience at 8x8 Inc.
From 2009 to 2013, Andrew Turner was a Tier II Support specialist at 8x8 Inc. In this role, he provided advanced technical support for telecom solutions, resolving complex issues for customers over his 4-year tenure.
Educational Background
Andrew Turner studied at Virginia State University, where he completed his Bachelor of Arts in Economics from 1979 to 1983. His education has provided him with a solid foundation in economics, relevant to his various roles in technical support and IT management.