Barbara Gilleran
About Barbara Gilleran
Barbara Gilleran is the Senior Director of Global Learning and Development at Coupa Software, with extensive experience in talent acquisition and employee engagement across multiple high-profile companies.
Current Role at Coupa Software
Barbara Gilleran holds the position of Senior Director, Global Learning and Development at Coupa Software since 2020. She is based in Dublin, Ireland. In her role, she has played a crucial role in overhauling the company's onboarding experience to support a hybrid workforce. Among her key initiatives, she developed the Manager Essentials and Aspiring Managers programs and led the EMEA/APAC Manager Development programme, involving over 200 managers.
Previous Experience at Quantcast
Barbara Gilleran served as the Head of Learning and Development at Quantcast from 2016 to 2020. Located in County Dublin, Ireland, she co-facilitated the Quantcast Leadership Academy, which achieved a Net Promoter Score (NPS) of 100. Her contributions during her tenure significantly influenced Quantcast's employee development programs.
Career at LinkedIn
Barbara Gilleran's career at LinkedIn spanned from 2011 to 2016. She held multiple roles, including EMEA Customer Success Manager and EMEA Talent Acquisition Partner. Additionally, she took on the title of Chief Happiness Officer | Employee Engagement Evangelist (Mat Leave), emphasizing her diverse expertise in customer success and talent acquisition across geographies including Dublin, London, and Dubai.
Educational Background
Barbara Gilleran has an extensive educational background. She earned a Professional Diploma in Innovation, Creativity and Leadership from University College Dublin in 2022. She holds a Diploma in Executive Coaching from PSG Positive Success Group (2017), a certification in Leading with Finance from Harvard Business School (2016), and an Executive MBA from UCD Michael Smurfit Graduate Business School (2016). Moreover, she has diplomas from various other institutions, including a BA in Human Resource Management from National College of Ireland (2011).
Notable Projects and Initiatives
Barbara Gilleran has led several notable projects and initiatives at Coupa Software. She built a business plan to secure the budget for the company's intranet, achieving a 94% adoption rate. Furthermore, she developed the Coupa Colors Programme, which became the second most viewed content on theSource. In 2020, she successfully integrated over 1,000 new team members, including acquisitions and organic hires. Additionally, she streamlined and automated the global onboarding program for new hires and revamped the flagship Manager Development Programme, which consistently received 5-star ratings from participants.