Ben Simmons
About Ben Simmons
Ben Simmons is the RVP of Customer Adoption Management at Coupa Software, leading strategic customer adoption teams across Europe and North America. He has extensive experience in contract management and leadership, influenced by transformational leadership principles.
Title and Current Position
Ben Simmons holds the position of Regional Vice President (RVP), Customer Adoption Management at Coupa Software. He has been with the company in this role since 2022. His responsibilities include leading strategic customer adoption teams across Europe and North America, managing a $10.1 million engagement annual contract value, and overseeing profit and loss for 27 regional customer adoption managers.
Previous Roles at Coupa Software
Before becoming RVP, Customer Adoption Management, Ben Simmons worked at Coupa Software in various capacities. From 2020 to 2022, he served as the Senior Director of Customer Adoption Management. Prior to that, from 2017 to 2020, he held the position of Director, Customer Adoption Management. His roles at Coupa have focused on enhancing customer engagement and driving adoption management strategies.
Career at Exelis
Ben Simmons worked at Exelis in multiple management roles. From 2011 to 2014, he was the Manager of eProcurement & Buying Channels in McLean, VA. Prior to that, he served as the Manager of the Supplier Diversity Program from 2010 to 2011. His initial role at Exelis, from 2008 to 2010, was as a Subcontract Manager in the Roanoke, Virginia area. His roles at Exelis involved dealing with procurement and supply chain management, which laid the foundation for his later work in customer adoption.
Military Service: United States Air Force
Ben Simmons has a substantial background in military service, having served as a Contract Manager in the United States Air Force from 2000 to 2008. This experience provided him with a strong foundation in contracts management and leadership, skills that have been pivotal in his civilian career.
Education and Qualifications
Ben Simmons has a diverse educational background. He earned a Bachelor's degree in Business Administration and Management from Roanoke College. Additionally, he holds two Associate of Science (AS) degrees from the Community College of the Air Force, one in Contracts Management and another in Electronics. This educational foundation supports his extensive experience in diverse fields from procurement to customer management.
Leadership Style and Principles
Ben Simmons applies transformational leadership principles influenced by L. David Marquet, author of 'Turn This Ship Around' and 'Leadership Is Language'. He encourages open debate and innovation within his team, fostering an environment where team members feel empowered to bring forth ideas without seeking permission. This leadership style is designed to enhance creativity and engagement within the team.