Caroline Godbey Kelley
About Caroline Godbey Kelley
Caroline Godbey Kelley is the Lead Customer Adoption Manager at Coupa Software with over 20 years of experience in spend management. She is also an avid runner, triathlete, and active volunteer.
Company
Caroline Godbey Kelley currently works at Coupa Software as the Lead Customer Adoption Manager. She has been with the company since 2021, previously holding the position of Customer Adoption Manager. Coupa Software is known for providing business spend management solutions globally, and Caroline plays a key role in the company's customer engagement and retention strategies.
Title
Caroline Godbey Kelley holds the title of Lead Customer Adoption Manager at Coupa Software. In this role, she is responsible for overseeing customer engagement initiatives, driving product adoption, and ensuring client satisfaction. Her leadership is pivotal in fortifying customer relationships and expanding product usage across the company’s client base.
Career Background
Caroline Godbey Kelley has an extensive career in various managerial roles. Before joining Coupa Software, she worked at Yext as a Procurement Manager from 2015 to 2021. She also served at Starfish Retention Solutions, Inc. in Human Resources and Recruiting in 2014. Additionally, she held the title of Senior Director at CEB from 2000 to 2013. Caroline began her career as a Production Manager at Pasha Publications and Energy Intelligence between 1996 and 2000.
Education and Expertise
Caroline's educational background includes specialized studies in Professional Coaching at iPEC (2013-2014) and Executive Education at Harvard Business School (2012). She also pursued degrees in Graphic Communications at Clemson University and Publishing at The George Washington University. With over 20 years of experience in spend management, Caroline focuses on managing suppliers, purchasing, and contracts.
Personal Interests and Community Service
Beyond her professional achievements, Caroline is an avid runner and triathlete, showcasing her commitment to fitness and endurance sports. She actively engages in volunteer work, demonstrating a strong dedication to community involvement and service.