Dan Moffatt
About Dan Moffatt
Dan Moffatt is the Customer Value Director at Coupa Software. He has extensive experience in customer engagement and support, having previously worked at SAP Ariba and Ariba in various roles.
Current Role at Coupa Software
Dan Moffatt serves as the Customer Value Director at Coupa Software. He started this role in 2021. In his position, he focuses on enhancing customer satisfaction and creating value for clients using Coupa's range of software solutions.
Previous Experience at SAP Ariba
Before joining Coupa Software, Dan Moffatt worked at SAP Ariba as a Customer Engagement Executive from 2015 to 2021. During his six-year tenure, he was responsible for managing customer relationships and ensuring successful engagement with SAP Ariba’s products and services.
Early Career at Ariba
Dan Moffatt had an extensive career at Ariba. He initially joined as a Customer Response Team Lead in 2005 and held this position for five years. He was then promoted to Premium & Customer Care Support Manager, a role he held from 2010 to 2013. From 2013 to 2015, he served as Senior Manager of Customer Assistance, overseeing customer support initiatives and service improvement strategies.
Educational Background
Dan Moffatt attended Penn State University, where he studied Supply Chain & Information Systems. He completed his studies in 2005, earning a Bachelor of Science degree in the field. This educational foundation provided him with the skills and knowledge necessary for his career in customer service and engagement within the supply chain and information systems sectors.