Daniel Schmitz
About Daniel Schmitz
Daniel Schmitz is the Vice President of Customer Value Management at Coupa Software, with over 13 years of experience in Sourcing & Procurement Operations and Technology Adoption.
Title at Coupa Software
Daniel Schmitz currently serves as the Vice President of Customer Value Management at Coupa Software. In this role, he has been focusing on optimizing customer experiences and ensuring client satisfaction since 2021.
Previous Role at Coupa Software
Before his current role, Daniel Schmitz was the Regional Vice President, Customer Value Management EMEA at Coupa Software. From 2020 to 2021, he managed customer value initiatives within Europe, particularly in Frankfurt am Main und Umgebung, Deutschland.
Career at Benteler Automotive
From 2018 to 2020, Daniel Schmitz worked as the Director of Global Procurement Processes, Methods, Tools, Academy at Benteler Automotive. He was responsible for overseeing global procurement processes and advancing procurement methodologies.
Professional Experience at WALLMEDIEN AG
Daniel Schmitz served as Projekt- und Accountmanager at WALLMEDIEN AG from 2012 to 2018. During this period, he gained six years of experience in project and account management while leveraging his expertise in IT Management and Information Systems in Paderborn.
Education in Business Administration
Daniel Schmitz earned a Master of Business Administration (MBA) in Finance from the Austrian Institute of Management in 2018. This advanced degree has helped him develop a strong foundation in financial management.
Education in IT Management
Daniel Schmitz completed a Master of Science in IT Management and Information Systems from Fachhochschule der Wirtschaft Paderborn between 2012 and 2015. This education provided him with a thorough understanding of IT management principles and systems.
Undergraduate Studies in Applied Informatics
From 2010 to 2012, Daniel Schmitz pursued a Bachelor of Applied Science in Angewandte Informatik (Applied Informatics) at FHDW Paderborn. This degree laid the groundwork for his technical expertise.
Professional Interests
Daniel Schmitz has demonstrated a strong professional interest in the digitalization of client operations. He focuses on enhancing the end-user experience and driving higher adoption rates of digital solutions.
Customer Success and Transformational Leadership
Specializing in managing customer expectations, Daniel Schmitz carefully translates customer needs into actionable and commercially viable solutions. He employs transformational leadership to ensure customer success.