Diana Paola Gutierrez Lozada

Diana Paola Gutierrez Lozada

Support Engineer @ Coupa Software

About Diana Paola Gutierrez Lozada

Diana Paola Gutierrez Lozada is a Support Engineer at Coupa Software with over 7 years of experience in technical support environments.

Title and Current Role

Diana Paola Gutierrez Lozada currently serves as a Support Engineer at Coupa Software. She joined the company in 2021 and operates out of Dublin, County Dublin, Ireland. In this role, she leverages her extensive experience in technical support environments, focusing on delivering high-quality service to customers.

Education and Academic Background

Diana Paola Gutierrez Lozada holds a Higher Diploma in Computer Science from CCT College Dublin, which she completed in 2020. Additionally, she earned a Bachelor of Technology (BTech) degree in Information Technology from UTEQ, graduating in 2012. Her educational background has equipped her with a solid foundation in technical subjects, preparing her for her career in technical support.

Technical Expertise and Skills

With over 7 years of experience in technical support environments, Diana Paola Gutierrez Lozada has developed a strong proficiency in both administrative and technical roles. Her skills particularly shine in the areas of Virtualization and Monitoring services. This expertise allows her to address complex technical issues effectively and efficiently.

Language Proficiency and Communication

Diana Paola Gutierrez Lozada is fluent in both English and Spanish, which enhances her ability to communicate and collaborate with diverse teams. This bilingual capability is an asset in her role as a Support Engineer, allowing her to provide comprehensive support to a wide range of customers.

Collaborative Approach

Diana Paola Gutierrez Lozada enjoys working in team environments, focusing on delivering top-notch service to customers. Her collaborative approach ensures that she can effectively contribute to resolving technical issues and supporting her colleagues in providing excellent customer service.

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