Eric Horton
About Eric Horton
Eric Horton is the Customer Value Director at Coupa Software, with a career spanning various leadership roles in customer success and program management.
Professional Title and Current Role
Eric Horton is the Customer Value Director at Coupa Software. He has been in this role since 2020. His current responsibilities likely involve overseeing customer value initiatives and ensuring customer success by leveraging his extensive background in management and customer service.
Previous Roles and Experience
Before joining Coupa Software, Eric Horton served in various key roles at PrimeRevenue. From 2018 to 2020, he was the Director of Customer Success - Americas, where he managed customer success efforts across the Americas. Prior to that, he was the Director of Program Management from 2015 to 2018, and he served as the Global Program Manager from 2014 to 2015, based in the Greater Atlanta Area.
Earlier Career Path
Eric Horton has an extensive career history, including significant roles at Exact Software. He was involved in Strategic Account Service Delivery from 2009 to 2014 and held the General Manager position from 2005 to 2009. He also has entrepreneurial experience, having co-founded and partnered in Inspired Solutions LLC from 1996 to 2005. Prior to that, he worked as a Project Engineering Manager at Softrol Systems, Inc. from 1992 to 1996.
Educational Background
Eric Horton attended the Georgia Institute of Technology, where he completed a Bachelor of Mechanical Engineering (BME) degree. He studied there from 1987 to 1992, equipping him with a solid foundation in engineering principles that have likely contributed to his career in various technical and management roles.