Eric Wan
About Eric Wan
Eric Wan is an IT Analyst at Coupa Software with extensive experience in IT support roles and fluency in four languages.
Title
Eric Wan is currently serving as an IT Analyst at Coupa Software, a role he has held since 2022.
Work at Coupa Software
Before his current position, Eric Wan worked at Coupa Software as an Information Technology Specialist from 2020 to 2022. His responsibilities at Coupa included managing and maintaining systems to support business operations.
Previous Roles in IT
Eric Wan has extensive experience in IT support and management. From 2018 to 2020, he worked at Symantec in County Dublin, Ireland, as an Associate IT Support Specialist. He also briefly served as an Identity Protection Agent in 2018. From 2016 to 2018, Eric worked at Convergys and Nikon as a Technical Support professional, also based in Ireland.
Early Career
Eric's early career includes diverse roles such as Manager at Jade Court Meal Restaurant in Naas for 2 months in 2015, waiter at May Flower Restaurant for 5 months in 2014, promoter at Deccoro Furniture Ltd, and supervisor at Dutch Lady Milk Industries in Sunway Pyramid Shopping Centre. These roles provided him with a broad skill set in customer service and management.
Education and Expertise
Eric Wan studied Accounting at the Waterford Institute of Technology, achieving a Bachelor's degree in one year from 2013 to 2014. He also earned a Diploma in Business from Tunku Abdul Rahman University College, where he studied from 2010 to 2012. Eric is fluent in English, Cantonese, Mandarin, and Malay. His technical skills span across various software and systems including Microsoft Office, Active Directory, Mac and Windows operating systems, as well as niche tools like JAMF, Salesforce, and AutoCAD.
Global IT Solutions
Eric Wan has a proven track record of providing IT solutions to over 5,000 users globally for a Fortune 500 company. His work includes managing and maintaining the EMEA PC Depot, ensuring high standards by monitoring and maintaining stock levels for computers and accessories.