Erik D. Gatz
About Erik D. Gatz
Erik D. Gatz is an IT Support Manager at Coupa Software with expertise in Salesforce reporting, Azure Active Directory management, and leading technical support teams.
Current Role at Coupa Software
Erik D. Gatz is currently employed as an IT Support Manager at Coupa Software. He started this role in 2021 and is based in Pittsburgh, Pennsylvania, United States. His responsibilities include leading a team of Technical Support Engineers to enhance customer success. He has expertise in managing a knowledge base for IT support, which is integral to the role.
Previous Experience at University of Pittsburgh
Before his tenure at Coupa Software, Erik worked at the University of Pittsburgh from 2019 to 2021. He was part of the Pitt Information Technology department in the Greater Pittsburgh Area for two years. His responsibilities likely involved a range of IT support and administrative tasks supporting the university’s technology infrastructure.
Business Ownership at Allegheny Home Repair
From 2018 to 2019, Erik was the owner of Allegheny Home Repair. During his one-year tenure, he managed the business operations, indicating his ability to oversee projects and ensure customer satisfaction. This role likely honed his leadership and operational skills.
Instructor Role at TechShop, Inc.
Erik also served as an Instructor at TechShop, Inc. from 2016 to 2017. Based in the Greater Pittsburgh Area, he worked in this role for one year, imparting knowledge and practical skills, presumably in technical or IT areas, supporting members to bring their projects to life.
Educational Background in Computer and Information Sciences
Erik studied at the Community College of Allegheny County from 2015 to 2017. He earned an Associate of Science (AS) degree in Computer and Information Sciences, General. This degree provided him with foundational knowledge critical to his career in IT support.