Erika Walker, Pmp
About Erika Walker, Pmp
Erika Walker is the Sr. Manager of Coupa Pay Growth and Adoption at Coupa Software, with extensive experience in customer success and operational efficiency.
Company: Coupa Software
Erika Walker currently holds the position of Senior Manager, Coupa Pay Growth and Adoption at Coupa Software. She joined the company in 2022 and operates out of Portland, Oregon, United States. Her role focuses on expanding and enhancing the usage of Coupa's payment solutions. Her responsibilities include driving growth initiatives and ensuring adoption by facilitating seamless processes.
Previous Employment: Tesorio
Before joining Coupa Software, Erika Walker worked as a Customer Success Manager at Tesorio. She held this position from 2021 to 2022 for a period of 8 months in Portland, OR. During her tenure, she concentrated on client relations and success metrics to ensure client satisfaction with Tesorio's financial automation solutions.
Previous Employment: Paymerang
Erika Walker also served as a Client Account Manager at Paymerang from 2019 to 2020. Working in Richmond, VA, she spent a year managing client accounts and fostering relationship growth. Her role was crucial in delivering effective payment solutions to clients, focusing on efficient and secure transaction processes.
Previous Employment: Inworks
From 2010 to 2019, Erika Walker was the Vice President of Operations at Inworks, based in Portland, OR. Over her 9-year tenure, she played a significant role in operational management. One of her key achievements was supervising the acquisition of Inworks by Coupa Software, ensuring a seamless transition for both employees and clients.
Education and Expertise
Erika Walker holds two Associate of Arts degrees. She pursued General Studies at Lane Community College and Culinary Arts at the Western Culinary Institute, both completed in 1970. Her diverse educational background contributes to her multifaceted expertise in operations, client management, and process optimization.