Gregory A. Mark
About Gregory A. Mark
Gregory A. Mark is the SVP of Global Customer Value Management at Coupa Software and President of Connect Counseling & Neurofeedback, with extensive experience in executive management and B2B digital platforms.
Title
Gregory A. Mark holds the position of Senior Vice President (SVP) of Global Customer Value Management at Coupa Software. He has been in this role since 2021, following his previous tenure as Vice President of Customer Value Services at the same company from 2019 to 2021.
Current Positions
Gregory A. Mark is currently serving as the President of Connect Counseling & Neurofeedback since 2019, based in Lees Summit, Missouri. Additionally, he holds the President role at Connect, Inc. since 2015, located in Kansas City, Missouri. His roles at both companies signify his leadership and expertise in diverse fields beyond his primary focus in Customer Value Management.
Previous Positions
Gregory A. Mark's career includes numerous executive roles in various companies. He served as Chief Customer Officer (NA) at Zycus from 2018 to 2019 and as a Member of the Advisory Board at OpusCapita in Finland from 2017 to 2018. His experience extends to board member roles at Cortex Business Solutions from 2016 to 2018 and multiple leadership positions at Hubwoo in Paris from 2006 to 2015, including CEO and Chairman of the Board.
Education and Expertise
Gregory A. Mark holds a BSME in Mechanical Engineering and an MSIE in Industrial Engineering, both from the University of Missouri-Columbia. His educational background provides a strong foundation for his extensive expertise in B2B digital platforms, workforce optimization, and facility maintenance. He is recognized for his strategic creativity and servant leadership and his focus on cross-cultural executive management.
Industry Specialization
Gregory A. Mark specializes in strategy development, global sales, and customer success. He has in-depth knowledge and experience in collaborative business process automation and cross-cultural management. His strategic approach and detailed understanding of these areas have been critical in his various leadership roles across different companies and industries.