Jackie Tsang
About Jackie Tsang
Jackie Tsang is a Sr. User Experience Designer at Coupa Software with extensive experience in product and visual design, having worked at companies like Conga and Spirent Communications.
Title
Jackie Tsang currently holds the position of Sr. User Experience Designer at Coupa Software. With an extensive background in user experience and product design, Jackie contributes to the development and enhancement of software products by focusing on user needs and design efficiency.
Company
Jackie Tsang is currently working at Coupa Software as a Sr. User Experience Designer. Coupa Software, located in San Mateo County, California, is known for its comprehensive cloud-based platform that offers solutions for business spend management. Jackie joined the company in 2022, bringing years of experience in UX design to their role.
Education and Expertise
Jackie Tsang attained a Bachelor of Fine Arts (BFA) in Graphic Design from San Jose State University, studying from 1998 to 2002. Furthering their education, Jackie also completed a program in Human-Computer Interaction at Cooper Professional Education from 2014 to 2016. These educational experiences have equipped Jackie with a solid foundation in both the theoretical and practical aspects of design.
Professional Background
Jackie Tsang has an extensive career history in various design roles. Prior to their current position at Coupa Software, Jackie worked at Conga as a Lead Product Designer and Principal Visual Designer from 2018 to 2022. At Spirent Communications, they served as Staff User Experience Designer and Sr. Visual Designer from 2013 to 2018. Jackie's experience also includes roles at JustVisual, Socialships, Skyland Design, Cathedral of Faith, and Pantronix Corporation, where they gained diverse experience in product, UI, and web design.
Achievements
Throughout their career, Jackie Tsang has led significant projects, including a complete UX revamp for a product, delivering an entirely new design. They successfully integrated AI technology into product designs to improve user experience. At Conga, Jackie was responsible for creating the end-to-end UX strategy for a real-time cloud application platform, and at Spirent Communications, they contributed to developing wireframes, prototypes, and visual designs for CLM products. Additionally, Jackie played a pivotal role in defining the visual language for various enterprise software products' design systems.